Kind Words from Our Customers

Very professional and courteous with the work being promptly completed. However there were complication with the installation and the vehicle had to be return to diagnose the issue. Even then they were very helpful and patiently listened to my explanation of the issue which was resolved. I have been coming to this location for over 5 years and they have never let me or my vehicle down. My vehicle has over 200,000 miles and with there help I’m hoping to put a lot more.

Always incredibly helpful, knowledgeable and honest. They got me in and out amidst a very busy time of day/week. Whitlock Automotive and THOR off-road are the only folks I leave my truck with for everything from tire patching and oil changes to lift kits and exhaust replacement. Top notch staff, and top notch owners.

TL:DR The combination of THOR Offroad and Whitlock Automotive is the best overall group I've ever had the pleasure of encountering. I've had multiple customizations completed on my 2021 Power Wagon and my general maintenance is done by Whitlock Automotive. I had an issue with a TPMS sensor on one tire. The tire shop I bought the tires from couldn't fix it. They did. I had an issue where my speedometer was off by 10 MPH due to the larger tires I had installed. Nobody I talked to could get t... Read More

Great shop. They came highly recommended from a number of my neighbors. My truck sputtered into their shop and they were very welcoming and set my expectations on when they would be able to fit it into their schedule. They diagnosed it ahead of schedule and helped me understand my options. Their prices seem fair and they appear to do quality work. I will definitely use them again in the future.

Everything about having my car serviced at Whitlock Automotive was a positive experience! It was easy to schedule an appointment on a date and time that worked for me, they were super nice and professional at the shop, finished the work quickly and sent me on my way. While I was waiting, I observed extreme kindness and patience with a customer who walked in needing help. That was just the cherry on top of a great experience. I will definitely return to Whitlock with future car servicing needs... Read More

Aaron is the best! He and the Whitlock Automotive staff take care of people. They’re fast, friendly and don’t try and sell you up on stuff you don’t need. Even though I was needing only a vehicle inspection, have had numerous things done at their shop. Give these guys a shout if you’re needing honest automobile repairs!

Outstanding friendly service. I definitely recommend Whitlock. I haven’t had any major repairs done here but have had a new buyer inspection as well as a diagnosis where they recommended just trading in the vehicle because it needed a new engine.

Whitlock did what they said they were going to, when they said they would do it and at the price they said they would. Great experience and so much better than any dealership service I’ve ever dealt with. 7/12/22 Update I have had both of my vehicles (one is my diesel 2500HD) in over the past month again for AC repairs and an exhaust issue. In and out in 2-3 days whereas a dealer will be 2-3 weeks +. Each time, they have diagnosed and repaired the vehicles as they promised. I’m continua... Read More

The Whitlock Automotive team is EXTRAORDINARY! Each time I bring my car in for service, I am warmly greeted by the friendly front desk staff (especially Aaron!). My car's mechanical issues have been diagnosed, explained to me & fixed to my satisfaction. As a result, other members of my family now use their services. Thank you ALL for your superb repair work!

Outstanding service and professionalism! Again they impressed me with their honest service. Just amazing their quality and service. They look out for their customers. They go beyond on each job!!

This shop is great. Customer service is very accommodating. I love that they allow one to make an appointment for your auto servicing, even for state inspections. I highly recommend them. Parking can be a little challenging as they are popular!

Outstanding service and professionalism! Again they impressed me with their honest service. Just amazing their quality and service. They look out for their customers. They go beyond on each job!!

By far the best shop I have been to and here is why: they are honest! I've been for service twice now and both times I have been respected when I came in and explained by problem. (FYI - I made an appointment earlier to expediate the process.) I drive an older vehicle with over 220,000 miles and it is in great shape. I brought it in for service and fast forward - the vehicle looks great, did not find any issue with rear shock or brake system. Very nominal fee for time and diagnostics. I ... Read More

This is the best auto place i have had the chance to work with. Really good support for diesel engines! Aaron and JR aare outstanding personalities and really know their business!

A friend recommended Whitlock Automotive and I understand why. This shop is friendly, efficient, and capable. They diagnose and complete the work quickly at a fair price. If I could give them more than 5 stars, I would. Try them, is my advice.

This is where I take my vehicles for any and all needs. Aaron, J. R and their crews are what I consider the best. Highly recommend them. Prompt, courteous and professional! Go see them!!!!

brought two of my vehicles for transmission and brake fluid maintenance. Had the knowledge and needed product in store and on time. I've worked with Aaron for years and he will not steer you wrong.

My wife and I were traveling from South Carolina to visit our son and family in Dripping Springs. A couple of hours away the car ahead of us hit an empty cardboard box in heavy traffic on the freeway. The box broke apart and flew into the air. Part of it got stuck under our hood and was flapping all over the place. Apparently we also ran over part of it as a short while later we heard scraping under the car. We had damaged a plastic protective covering under the car. Had to figure out a... Read More

Aaron was incredibly polite, professional, and most importantly helpful! After having my car serviced at local Ford dealer very unsuccessfully, I was referred to Whitlock went there and had a wonderful experience. Aaron and his crew discovered the real problem and repaired it to my complete satisfaction. Outstanding service!

These guys are top notch. Very professional and honest. Took my Ford Raptor in for brake work (long overdue). They had it diagnosed and repaired in one day. Brakes are better than ever. I swear she runs better, but maybe just love for a truck.

Best service ever. Clean surroundings, friendly, quality attention to detail. The actually know the importance of taking care of our vehicles.

JR Roche and the staff at Whitlock provided prompt, professional service and got my car back on the road within hours. Reasonable rates. Thank you so very much. I highly recommend Whitlock for your automotive repair needs!

Whitlock Auto was great! The guys in the office were awesome and great to talk to. I'm new to Drip so they were welcoming and professional to say the least! I'll be back!

This place is great and the people there are so helpful! I would highly recommend it! I went there because the light rubber-like cover at the bottom of my car near the front had come loose. The guy there was super helpful, fit me into their schedule the same day and took care of it for free. Where can you get that kind of service?! We have been in Texas less than two years and it’s great to find this place. If you have any issues with your car, I would highly recommend trying this place... Read More

Everyone was very nice and helpful throughout the service. I liked the text updates on my vehicle, I never needed to follow up on the status. The work ended up being less than the original quote and the car is running great.

These guys are great! Everyone wad so nice, regardless of who I spoke with and treated me with general respect and kindness which I really appreciated. Their services are very affordable and they don't overcharge and/or try to add on unnecessary services. Very straightforward. I'm grateful to have found an honest shop to take my car to.

I had been wary of auto repair shops because of past bad experiences. Whitlock Automotive did such a great job that they have helped build back my trust. They listened to me and delivered exactly what I needed with friendly and professional service. After driving my car for a couple weeks after the service, the problems are definitely fixed and my car feels much more smooth and stable. It's a relief to know a trustworthy repair shop. Definitely bringing my car back here next time I need ... Read More

Outstanding service and professionalism! Again they impressed me with their honest service. They warranty their work and volunteered to do so without my asking. Brake rotors with a vibration and they replaced them and pads a year after install They go beyond on each job!!

This place is CONSISTENTLY fast, professional, fairly priced, and just all around wonderful to work with. It's no surprise they are ALWAYS busy; the welcome surprise is that they maintain incredible service and make you feel like you're their only customer. We will continue to patronize this business.

Whitlock Automotive and staff are great. They have new technology that clearly shows needed repairs and describes them. It also prioritizes the repairs so that you can decide what is needed first. They are great people!

Aaron and JR are so great to work with! Aaron went above and beyond to track down tires I needed! Service was perfect! I usually take my Audi to the dealership for service, but have definitely found the best place in the Austin area to service my car! Highly recommend Whitlock Automotive!

I'm writing this glowing review on behalf of a friend named Karen. When she went to Whitlock Automotive she wasn't sure what was wrong with her Buick. She was worried about cost and making sure she understood the details of the maintenance that needed to be completed on her car. She was greeted with excellent customer service and listening ears because let me tell ya, she was very worried about her car. Jamey Whitlock, Aaron Eaves, Daryl Davis and JR Roche were so kind and calm, which helped ... Read More

Whitlock is my go-to for everything I need with my vehicles. Aaron and the team are always upbeat and a pleasure to deal with. They take the time to walk through everything that they find and how they want to proceed and communicate throughout the process to answer all of my questions with a smile. On this visit something wasn’t right after I picked it up. They took the car back in the same day, replaced the part and made sure it was working as it should. It’s hard to find a shop that y... Read More

My truck needed a repair of an oil leak. A suspected location was visually identified. But Aaron clearly explained the process to confirm and accurately locate the leak using dye. As the result the gasket was replaced. To further confirm the fix, it was recommended to bring back the truck after 200 miles for inspection. The actually repair cost was much less than the original estimate. I am a happy and very satisfied customer. Very good and dependable service. They always give honest advice... Read More

My truck wasn’t starting and knew by the clicking noice it was going to be the battery or alternator. Needed it taken care of rather quickly. I am fairly new to the area and still checking for an affordable, reliable and integrity based place to work on my vehicles. Aaron is a great guy to be running your service desk. When I called he was very friendly and professional when dealing with my concern. He was able to get me in and get everything tested to find out it was the battery. Pri... Read More

Taking our vehicles there for 15 years. The best there is. Issues are addressed clearly and immediately, service is outstanding and quality of work exceeds service. Well it's been awhile since I wrote the above, and we still take our vehicles to Whitlock and recommend them to all far and near!

We have been coming to Whitlock Automotive for years. We bring all our vehicles here and have had nothing but positive experiences. The guys are so friendly. Absolutely THE best customer service, always going above and beyond. We really appreciate it!!

My beloved ‘11 Ford Edge finally gave up the ghost and it broke my heart. Even though I had to buy a new car, I have to brag on the professionalism and extremely good communication of Whitlock Auto. They thoroughly checked everything and sent me pictures and info directly to my phone. Since I live an hour away, this was really helpful. I hope I never break down in Dripping Springs again! But if I do, I’m calling Whitlock.